New Levels of Clarity & Focus
In addition to the system-wide improved accountability for strategic performance, data integrity and accessibility have improved since connecting TriHealth’s existing data warehouse and other data sources. The ASE System Administrator, based within the Decision Support group, tracks the input of measures and initiatives to ensure that data is up-to-date in the system, utilizing the management reports available within ASE.

Habig explained that "performance results have never been as transparent as today; the Scorecards are accessible to leaders and we are well-prepared for public reporting."

The focus of the entire TriHealth organization has shifted to become more strategic, narrowing down the number of measures and initiatives on the Scorecards to the ones that will have the biggest impact on ‘moving the measures’ to achieve the organization’s strategy, and ultimately the Vision.

Habig went on to acknowledge that "this is a two- to three-year journey; it has taken a lot of effort and created some organizational ‘tension’ as we transform, but we already know that the Scorecard software, coupled with the knowledge we have gained through this process, is enabling TriHealth to be a best-in-class health system."

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