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Metrics Makeover: Agenda

Metrics Makeover:
An Interactive Workshop on Performance Metrics
Featuring Mark Graham Brown

July 23rd from 9:30-2:30
The Wyndham Hotel Orange County
Costa Mesa, CA

Workshop Agenda

9:30am – 10:00am	Registration & Coffee
10:00am – 10:45am	Making Over Your Metrics: what metrics you should (and shouldn’t) use to track and manage performance
10:45am – 12:00pm	Case Study Workshop: attendees will be guided through a case study exercise that reinforces the best practices covered in the first segment.
12:00pm	Lunch on the patio (weather permitting)
1:00pm – 1:45pm	Real-World Example: hear ideas, examples, and lessons learned from one organization that has improved results by improving their performance metrics and managing them in software
1:45pm – 2:30pm	The Metrics Clinic – bring your examples and performance measurement/management questions. Mark will suggest ways to “beautify” your problem metrics!
2:30pm	Book Signing & Giveaway

Workshop Location

The Wyndham Orange County Hotel
At the Orange County Performing Arts Center
3350 Avenue of the Arts
Costa Mesa, CA 92626
714-751-5100

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