This webinar provide a case study of one small city government – Carson City, NV, population 58,000 – and their rapid implementation of scorecards, performance measures, and ActiveStrategy Enterprise software to automate the framework.
Despite very limited resources, Carson City government has gone from having only a loosely defined strategy and a predominantly reactive culture – to having a comprehensive top-level scorecard, several cascaded scorecards, and a total of almost 700 new performance metrics automated and reviewed in software – all in less than one year.
Hear directly from Linda Ritter, the former city manager who is managing this effort for Carson City as a special project. She talks about why and how she got the effort started, who has been involved, and what results they've seen to date.
The webinar closes with a Q&A session.
View a recording of Scorecards in Government
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