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This webinar discusses how organizations can successfully pursue sustained results and performance excellence by combining criteria from the Malcolm Baldrige National Quality Award, Balanced Scorecard frameworks, and other Strategy Execution methodologies. We use examples from the 2007 Baldrige Recipient City of Coral Springs, as well as examples from healthcare and other industries. Finally, we discuss how the various methodologies are complementary and how they may be put in practice most effectively.

This webinar is co-presented by two current Baldrige Examiners and Strategy Execution practitioners, one of whom was an internal consultant and co-author of the City of Coral Springs Baldrige application.

View a Recording of Driving Excellence Through Baldrige...
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