Live Webinar

Miami-Dade County Park and Recreation Department operates and manages 258 park properties and serves 2.5 million residents countywide. The Department has achieved great success in their journey toward excellence, including receiving the Florida Sterling Award in 2009—Florida’s state-level Baldrige Award program, widely recognized as one of the best state programs in the U.S.

This unique session will cover:

• The steps in the department's journey to excellence
• How they applied the Sterling/Baldrige criteria
• Examination of practices that have worked for them, as well as lessons learned from their successes and shortfalls
• Discussion of specific results achieved
• The role that ActiveStrategy Enterprise software has played in their journey.

This webinar will be presented by Jack Kardys, Director, Miami-Dade County Parks & Recreation Department and additional members of his team, and will conclude with a live question and answer section to address your questions directly to these award winners.