Baldrige Criteria

Where to begin? This is the question that often faces organizations learning about and considering pursuing the Malcolm Baldrige National Quality Award or similar national or state quality awards.

ActiveStrategy is equipped to help, regardless of your starting point. ActiveStrategy's Strategic Consulting Services team is staffed by consultants who are current and past Baldrige Examiners and Senior Examiners. We have been instrumental in helping multiple organizations, including 2007 recipient, the City of Coral Springs, win the coveted award.

For many clients, we begin by conducting a Baldrige-based management assessment, which provides an excellent model through which to identify the strengths, weaknesses, and areas of opportunity for any organization. This provides a road map for both short-term and long-term action, which might entail next steps such as strategy mapping, performance improvement methodology training, or an implementation of ActiveStrategy Enterprise software.

ActiveStrategy Enterprise software allows organizations to measure and manage the seven Baldrige criteria: leadership; strategic planning; customer and market focus; measurement, analysis, and knowledge management; human resource focus; process management; and results.