A Balanced Scorecard framework can provide:
-
Focus
-- Ensure an organization is doing the right things instead of just doing things
right (helps avoid focusing on perfecting a process that has little impact on
critical outcomes).
-
Alignment
-- Creates links between and across levels of your organization (particularly
helpful to improve an issue that cuts across functional silos).
-
Accountability
-- Across departments and with individuals (identifies what is strategically
important, what level of performance is needed, and who is responsible).
-
Communication -- Translates your high-level strategy into words
that are meaningful and relevant throughout the organization.